Returns will be accepted within 30 days of your order. We will not accept returns on edibles, personalized items or wearables. Do to the fact that most of our items are for one time use we will not accept returns on merchandise that is not in its original packaging and items that have been used. Please when returning make sure item is in its original condition as sent to you or return will not be accepted.(If item is damaged please visit our customer service page or contact us.) Please note that when returning merchandise we do not charge restocking fees like most of our competitors, but who pays for shipping costs will be at our discretion. When returning merchandise please email us at returns@YolandasWeddingFavors.com and we will promptly provide you with all the adequate return information via email or phone call to make sure you are completely satisfied. You do not need any reason whatsoever why you are returning merchandise as long as all return guidelines are met as described above. So if you are not 100% satisfied we do not want your money. If you have any questions at all please contact us.